Legal Document

365aci Terms and Conditions

Please read these Terms & Conditions carefully before using the 365aci platform. They cover everything you need to know about account management, bonus policy, payment processes, and prohibited activities.

Last updated: January 2026

Summary of Key Principles

Key Highlights of the 365aci Terms & Conditions at a Glance

Age Restrictions & Eligibility

Members must be at least 18 years old to register on 365aci. Accounts found to belong to minors will be permanently closed.

Payments & Withdrawals

Fast deposits and withdrawals via Mobile Banking, Nagad, and Rocket. Withdrawal requests that meet all requirements are typically processed within 5–24 hours.

Bonuses & Promotions

Each bonus offer has its own wagering requirements. Reading the associated terms and conditions before claiming a bonus is mandatory.

Account Security

Only one account per member is permitted. Members are solely responsible for keeping their password and login credentials confidential.

Prohibited Activities

Fraud, operating multiple accounts, bonus abuse, and money laundering are strictly prohibited and subject to penalties.

Support & Complaints

Any disputes or complaints can be submitted through our 24/7 customer support. 365aci reviews all complaints fairly.


01 Introduction & Eligibility

Welcome to 365aci.org. These Terms & Conditions ("Terms") form a legally binding agreement between 365aci and every member who uses the platform and its services. By accessing the platform, registering an account, or using any of our services, you are deemed to have fully accepted these Terms.

The 365aci Terms & Conditions have been tailored with Bangladeshi users in mind. The platform is open only to individuals of legal age (18 or older). If you disagree with any part of these terms, please refrain from using the platform.

These Terms may be updated at any time. Continued use of the platform after any changes constitutes your acceptance of the revised Terms. We recommend checking this page regularly.

365aci is committed to treating all members fairly, transparently, and responsibly. Our goal is to provide a safe and trustworthy gaming environment where every member can play with confidence.

02 Account Register

To open an account with 365aci, the following conditions must be met:

  • You must be at least 18 years must be.
  • Each member only One Account can open.
  • All information provided during registration must be accurate, complete, and your own.
  • Registering with false information may result in account termination and forfeiture of any funds held.
  • Multiple members of the same household may open separate accounts, but operating more than one account from the same device or IP address is not permitted.
  • Keeping your account password and login credentials secure is entirely your responsibility.

365aci may request additional documents for identity verification at any time. Withdrawals may be temporarily suspended until verification is complete. This is done to protect platform security and prevent money laundering — not to cause any inconvenience.

Warning: Opening or managing an account on behalf of another person is strictly prohibited. If such activity is detected, both accounts will be closed immediately.

03 Deposits & Payments

365aci accepts deposits through Bangladesh's popular mobile banking services. You can make instant deposits via Mobile Banking, Nagad, and Rocket.

  • The minimum deposit amount is set individually for each payment method.
  • Deposited funds are generally credited to your account within a few minutes.
  • Deposits must not be made from another person's payment account — only mobile banking accounts registered in your own name are accepted.
  • If a deposit is not confirmed, contact customer support immediately.
  • 365aci is not responsible for delays caused by banks or mobile banking services.

Tip: Make sure to use the correct amount and reference number when depositing. Incorrect information may delay the deposit process.

04 Withdrawal Policy

To withdraw winnings from 365aci, the following rules must be followed:

  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Withdrawal requests are typically 5 minutes to 24 hours being processed.
  • Identity verification may be required before your first withdrawal.
  • To withdraw funds derived from a bonus, the applicable wagering requirements must be met.
  • 365aci may temporarily place a hold on withdrawals if suspicious activity is detected.
  • Minimum and maximum withdrawal limits are specified separately on the promotions page.

365aci always strives to ensure fast, hassle-free withdrawals. If a withdrawal is delayed for any reason, contact our customer support team for a prompt resolution.

05 Bonuses & Promotions

365aci regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, which you should read carefully before accepting.

  • Welcome Bonus: New members receive a special bonus on their first deposit. This offer is available one time only.
  • Reload Bonus: A percentage bonus may be awarded on regular deposits.
  • Cashback: A portion of net losses within a given period will be refunded.
  • Each bonus's Wagering Requirement — a specified amount must be wagered before bonus funds can be withdrawn.
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted.
  • If bonus abuse is detected, the bonus and any associated winnings may be forfeited.

Important: 365aci reserves the right to modify or cancel any promotional offer at any time. Any unused bonus will be automatically forfeited once the offer expires.

06 Gaming Rules

365aci offers a wide range of games, including slots, Live Casino, fish games, and Sports Betting. Each game category may have its own specific rules, but the following general guidelines apply to all:

  • All games are powered by internationally certified RNG (Random Number Generator) technology.
  • If a game is interrupted due to a technical error, 365aci may void that round.
  • The dealer's decision is final in Live Casino games.
  • Betting limits are set individually for each game.
  • Exploiting software bugs or glitches to gain any advantage is strictly prohibited.
  • 365aci reserves the right to update or replace any game at any time.

07 Prohibited Activities

Any activity that violates the 365aci Terms & Conditions is strictly prohibited. The following actions may result in immediate account closure and full forfeiture of funds:

  • Operating multiple accounts or assisting others in doing so.
  • Abusing the bonus system or attempting to fulfill bonus conditions through strategic manipulation.
  • Money laundering or illegal financial transactions.
  • Attempting to hack or manipulate the platform's software.
  • Using stolen or unauthorized payment methods.
  • Threatening, harassing, or disrespecting other members or staff.
  • Using automated software or bots to play games.

Warning: If any of the above activities are detected, 365aci reserves the right to close the account without prior notice and take legal action if necessary.

08 Privacy & Data Protection

365aci takes the security of your personal information very seriously. Any details you provide during registration are used solely for the operation of the platform.

  • All information SSL Encrypted secured.
  • Your information is never sold to third parties.
  • Information may be disclosed to authorities where required by legal obligation.
  • To learn more about our privacy policy Privacy Policy page View.

09 Responsible Gaming

365aci believes gaming is a form of entertainment — not a guaranteed way to make money. We encourage all members to play responsibly.

  • Never bet more than you can afford to lose.
  • You can set daily or weekly deposit limits on your account at any time.
  • You may request a temporary or permanent self-exclusion at any time if you feel it is necessary.
  • If you notice signs of gaming addiction, contact our support team right away.

To learn more about responsible gaming, visit our Responsible Gaming page Read.

10 Account Closure & Suspension

365aci reserves the right to suspend or close any account under the following circumstances:

  • If evidence of a terms and conditions violation is found.
  • If fraud or suspicious activity is suspected.
  • If identity verification fails or false information is provided.
  • Extended periods of inactivity (typically 12 months).
  • If the member requests closure themselves.

You can also close your account at any time by contacting customer support. If you have a valid balance at the time of closure, it will be returned through the standard process.

11 Limitation of Liability

365aci is not responsible for the following:

  • If a game is interrupted mid-session due to a lost internet connection.
  • If a transaction is delayed due to a fault with a third-party payment system.
  • If account credentials are compromised due to the member's own negligence.
  • In the event of service disruption caused by natural disasters or unforeseen technical issues.

Even in the situations described above, 365aci always makes every effort to protect members' interests and is committed to resolving issues as quickly as possible.

12 Rule Changes & Updates

365aci reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Changes take effect as soon as they are published on this page.

  • Members will be notified of significant changes via email or in-platform notification.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • We recommend reviewing this page on a regular basis.

If you have any questions about these Terms, please reach out to our support team. We are always ready to assist you.


FAQ

Frequently asked questions about terms and conditions

No. Under 365aci's rules, each individual may hold only one account. Operating multiple accounts will result in the permanent suspension of all associated accounts, and any funds held may be forfeited.

A wagering requirement is the number of times you must bet a bonus amount before it can be withdrawn. For example, a bonus of BDT 100 with a 20x wagering requirement means you must place BDT 2,000 in bets before withdrawing.

Accounts are only closed if there is evidence of a terms violation or fraud. Members who use the platform in good standing should have no issues. If you believe your account has been closed unfairly, contact customer support immediately.

365aci typically processes withdrawals within 5 minutes to 24 hours. Your first withdrawal may require identity verification, which can add some time. Once verified, all future withdrawals will be processed faster.

For significant changes, 365aci will notify members in advance via notification or email. That said, it is good practice to check this page yourself regularly. You can tell if changes have been made by looking at the "Last Updated" date at the top of the page.

Read the terms? Get started now

Review the 365aci Terms & Conditions, then register now and enjoy a world-class gaming experience.

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